The combined support networks of Cummins and Eaton mean that service for your SmartAdvantage Powertrain is available almost anywhere. Cummins ISX15 and ISX12 are supported through Cummins network of over 3,500 distributors and dealers and the expert technical staff at Cummins Care. They can be reached 24/7 at 1-800-DIESELS™ (1-800-343-7357). The Eaton Fuller Advantage Series automated transmission is backed by the Roadranger© network, which is available at (800) 826-4357.
Cummins Base Warranty for ISX15 and ISX12 engines is 2 years/250,000 miles (402,336 km), and includes parts and labor on warrantable failures for the engine and aftertreatment system with no deductible. A wide range of extended coverage plans are available.
Eaton Fuller Advantage Series Transmissions Warranty covers you for 5 years/750,000 miles (1,307,008 km) when using PS386 oil. The Advantage Series clutch is warranted for
3 years/350,000 miles (563,270 km). Extended protection plans are also available.
Information about Cummins Care can be found online at cumminsengines.com/cummins-care.